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It 'amazing how dependent we as a society of electronic means of communication! E-mail, SMS, PDA, mobile phones, video conferencing, blackberries, blueberries, raspberries and blackberries ... must replace the good old face-to-face communication, leading to many difficulties and misunderstandings between people at work today.
You would think ... Why improve my interpersonal skills that most companies make up 99% of communications by telephone,Teleconferencing, video conferencing, electronic mail, and rarely post. A popular type of thinking today ... but is it really the right way? "Face-to-face communication remains the most powerful human interaction," Kathleen Begley, Ed.D., author of face to face communication, says human Making Connections in a world driven by technology. "As wonderful as electronic devices, can never fully replace the intimacy and immediacy of the people to keep the same room and it workedMillions of years. "
In economics this is called "B2B" (Business to Business) and B2C (Business to Consumer) methods. Seeking the trend (in the positive sense) to stress the importance of communicating face-to-face. I've heard too much of the "P2P" ("people-to-people) and connections, the importance of technology and talk face to face, to have with friends, relatives, colleagues, customers, suppliers and the like. You might think that is a bit 'old fashioned, but IOpinion there is no substitute for man and close personal contact. Do not get me wrong, there is a place for great technology tools we have today, and I use it regularly, but not always my first choice or better.
A few decades ago, John Naisbitt in his 1960 mega-bestseller, Megatrends: Ten new, our lives, brought to the fore a new concept called "High-Tech, High Touch." His idea was that "as human beings become anonymouselectronic communications, both would need for closer personal interaction. "I think that was right on target!
We live in a society where the local coffee shop or dinner crowd the coffee chat with business partners or friends is a testament to our need for human interaction, particularly when most coffee lovers with a latte or cappuccino right in their homes to do. Are you thinking about the fate of coffee plantations to make our need for face to faceCommunication! People-to-people connections ...
We have heard from many children (and adults) who spend hours and hours just video games. However, Game Manufacturing Association in 2003 sales in the family board game (like Monopoly and Scrabble) is booming, growing 20% a year. Cranium was recently a whole new line of board games for our "little people" (age 3 +). People-to-people connections starts early - if you have not heard, Ask to give you my "Papa quiet" story!
In the event of disasters and the media to bring these events into our homes and jobs in TV, radio and the Internet, we look for opportunities to share pain. Personally, I waited in line for nearly three hours to visit with hundreds of others at Ground Zero in New York when it opened in December 2001. Many people also honor next to makeshift shrines near the victims of this tragedy. People for PeopleConnections ...
We lead hectic lives multi-tasking at home and at work these days and there is a need for a balance even more critical in recent days. We know that technology can be impersonal, but it's fast! We know that we need more time for people, the connections between people, but the reality of our hectic pace that does not leave much time for this form of intimate communication to make. One might think that it is not very much faster for a quick call, send a briefE-mail or via video conferencing hook to have a meeting of minds? Yes and no. It is a paradox of communication ... Faster is not always better.
So the question may be better, how we can make the best of both worlds - technology and face to face, person-to connections between people?
Just as fashion and converted into a variation on a style of other times-as I believe the time has come for the redesign and revitalization of the face to face (P2P) communication skills.
We mustthe right balance! People-to-people (P2P) communication skills are one of the most important success factors for the economy, even in the era of technology. There are many situations - often conflict, hurt feelings, the highest priority, or a large sum of money - that the demand for business time and effort to get the same room to exchange information. The videoconference was a good simulation and inexpensive method if people are in remote locations, but there arestill no substitute for good, old-fashioned communication face-to-face.
Do not take my word for it ... Let's look for what some experts say.
Tom Peters, the guru of companies known internationally, he says, without reservation, that is constantly taking place on your communicating face-to-face. Not doing so will lead to disaster training. "We believe in high-tech, high touch," writes Peters. "No doubt, technology is the great enabler. But now, paradoxically, the human bitis more, no less important than ever. "
Sheila Hodges, author of Global Smarts: The Art of Communication and Deal Making Worldwide, said: "The modern office is full of gadgets - computer and Internet uplinks and downlinks, video conferencing and on-line databases, many people think they should. leave technology to manage disordered imagination to connect with people. "
Ellan Dimitrius Jo-read in his book, talks about how young people, technical guidanceEmployees tend to communicate in particular computer chat room. "If you want to be a better communicator, you must take a conscious effort, other people (in person) to do," he writes. "The Internet addict learn more established, can the true meaning of" chat ", if the desire is there, but you have to get off the couch and make it possible."
Gary McClain and Deborah Romaine in his book, Managing People all over the paper, put it that way ... "Consistently, face to face dailyCommunication promotes more than just good feelings, it also promotes effective teamwork and cooperative. "
"One of the most important areas to obtain the right of communication to the economy, the one-on-one situations - especially the advice and constructive feedback, and annual reviews of results," says Chris Roebuck in effective communication.
One of my favorite quotes explained very simply by Margaret Wheatley, Turning to one another: simple conversations to restore hope for theFuture, said: "I can not believe we can change the world if we start talking to each other again."
Sounds like we are here for something ... What can you do? Start by taking an honest look at your methods of communication and your attitude towards technology vs (P2P) interaction face-to-face. Are you via e-mail more and meet less for financial reasons? Are to avoid contact with people mainly because of the lack of interpersonal skills? If the latter is true, you must act beforeit's too late.
The next time you try to send an e-mail, SMS or a call for any purpose other than routine, stop! Back to basics. Step out of your comfort zone and instead, call the e-mail, SMS or phone, face to face, personal encounters with the person behind the art! Why? Because it works!
Talk to the people-to-people connections ... You and your company will not regret it!
A positive work environment for business! TM
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